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FAQs

Where are you based?

We're based in London. 

How long will it take for my order to arrive?

Our orders typically take 8-12 days to arrive. However, sometimes
factors that are out of our control might increase the wait by a few
days.

Which days do you ship?

We will ship all orders placed before 1 pm the same day
Monday-Friday. All orders placed after 1 pm on a Friday will be
dispatched on Monday.

How do I check the status of my order?

Once your order is fulfilled you will be sent a tracking number
and enter it on our site. If that doesn't work please contact us
directly on Facebook, contact form or email.

What if I entered the wrong shipping address?

Please contact us as soon as possible. We will try to resolve this
issue as best as we can. We will look at each case independently.

30 Day money back guarantee

Don’t worry! We’ll refund you instantly

We truly believe that we make some of the most innovative
products in the world, and we want to make sure we back that up with a
risk-free ironclad 30 days guarantee.

If you don't have a positive experience for ANY reason, we will
do WHATEVER it takes to make sure you are 100% satisfied with your
purchase.

Buying items online can be a daunting task, so we want to
assure you that there is ZERO RISK involved. If you don't like it, no
hard feelings. We'll make it right.

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